Shipping policy

SHIPPING POLICY

Processing Time:
- Orders are printed and shipped within 2-7 business days
- Each item is made-to-order using our print-on-demand service
- Processing begins after successful payment verification

Shipping Partners & Delivery Times:
- US Orders: USPS, FedEx, or DHL (5-12 business days)
- International: Standard International carriers (10-20 business days)
- Tracking provided via email once order ships

Shipping Costs:
- US Orders:
  - Standard Shipping: $4.99
  - Free shipping on orders over $50
- International Orders:
  - Standard International: $12.99-19.99 (based on location)
  - Import duties/taxes are buyer's responsibility

Multiple Item Orders:
- Items may ship separately to ensure fastest delivery
- Each item will have individual tracking numbers
- No additional shipping cost for split shipments

Address Requirements:
- Please verify your shipping address is correct
- We cannot modify addresses after order placement
- Undeliverable packages due to incorrect address will require reshipment at customer cost

Order Tracking:
- Tracking number provided via email
- Check order status on our website under "Order Status"
- Contact support if tracking not received within 7 business days

Shipping Delays:
- Possible delays during peak seasons (holidays)
- Weather conditions may impact delivery times
- COVID-19 may affect international shipping times

Contact Us:
Questions about your shipment? Email support@rainbowcollection.ai
Include your order number for fastest assistance

Note: Shipping times are estimates and not guaranteed. We strive to process and ship orders as quickly as possible while maintaining our quality standards.